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How 88ee Handles Your Personal Information

When you open an account and deposit via JazzCash, Easypaisa, or Raast, you share certain personal details with us.

Account data protectionJazzCash & Easypaisa payment privacyYour right to access or delete dataCookie and device tracking clarityDirect contact for data requests
88ee How 88ee Handles Your Personal Information
HOW WE PROTECT YOUR RECORD

Data Handling, Cookies, and Account Security

We apply security measures at each point where your data moves — from the moment you verify your account to when a Raast withdrawal confirms. Understanding the practical steps behind that is worth your time.

Encryption in Transit

All data exchanged between your device and our servers is encrypted via SSL. This applies to login, account edits, and every payment step including JazzCash and Easypaisa transactions.

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand which pages load correctly on mobile. You can manage cookie preferences through your browser settings at any time.

Account Access Controls

Your account is protected by password and OTP verification. If we detect a login from an unrecognised device or IP, we flag it for review before allowing access to your wallet.

Data Retention and Deletion

Non-essential marketing data is deleted when you withdraw consent. Transaction records are retained for the period required by applicable law; everything else is cleared on a confirmed account-closure request.

DATA REQUEST CHANNELS

How to Reach Us About Your Privacy

Any question about your personal data — access requests, correction, deletion, or a simple query about what we hold — can be directed to our support team through the channels below. We aim to respond to data-related requests within a reasonable window. For account-specific concerns, have your registered email or wallet number ready so we can locate your record quickly.

Team online

Email Support

Send your data request or privacy query to our support email. Include your registered account email or JazzCash wallet number so we can verify and act promptly.

Live Chat

Open the chat widget inside your account dashboard. Our team handles data access and correction requests through chat alongside general account help.

Account Dashboard

Log in and go to Account Settings to update contact details, manage communication preferences, or initiate a data download request directly from your profile.

Common Questions About Your Data on 88ee

If you want to know how your information is used, what rights you have, or how to act on those rights, the answers below cover the questions we hear most. For anything not covered here, contact support directly.

We collect your name, email address, and the contact details you provide during registration. Wallet identifiers for JazzCash, Easypaisa, or Raast are added when you link a payment method to your account.

We store transaction references and wallet IDs to reconcile your deposits and withdrawals. Full wallet credentials and PINs remain inside your payment app and are never transmitted to or stored by us.

Yes. Send a data access request through live chat or email with your registered account details. We will compile and share what we hold within a reasonable response window.

Request account closure through the Account Settings page or via support. Once confirmed, non-essential personal data is deleted. Transaction logs required under applicable law are retained for the legally specified period.

We share data only with payment processors — JazzCash, Easypaisa, Raast — strictly to clear your transactions. We do not sell personal data or share it with advertising networks.

Session cookies keep your login active; analytics cookies help us check page performance on mobile devices. You can disable non-essential cookies through your browser settings without losing core account access.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.