Reference

Terms and Conditions for Using 88ee

These terms set out what you agree to when you open an account and use 88ee — covering deposits through JazzCash, Easypaisa, and Raast, how your account is managed, and what applies where local law permits access. Read them before you start.

Account EligibilityDeposit & Withdrawal RulesJazzCash · Easypaisa · RaastAccount SecurityApplicable Jurisdiction
88ee Terms and Conditions for Using 88ee
HOW WE HANDLE THIS

Account Security and Data Practices

Your account data is stored with encryption in transit and at rest. We collect what is needed to verify your identity, process payments, and comply with applicable regulations — nothing beyond that. You can request a copy of the data we hold or ask for corrections by contacting support with your account details.

Data Retention We keep account records for as long as required by applicable regulations. Once that period passes, data is deleted or anonymised in line with our internal retention schedule.
Cookie Policy We use cookies to keep your session active and to understand how the platform is used. You can manage cookie preferences through your browser settings at any time.
Account Security Login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact support immediately to freeze your account.
Requesting Changes To update your registered details — mobile number, wallet ID, or identity documents — submit a request through live chat or email with the relevant supporting documents attached.
TERMS CONTACT

Reach Us About These Terms

If something in these terms is unclear or you need to raise a concern about your account, our support team is the right first step. We handle queries about account access, payment disputes, and eligibility questions through the channels below.

Live Chat Start a live chat session directly from your account dashboard. This is the quickest way to get a response on account or payment questions.
Email Support Send a detailed query to our support address for written confirmation on terms-related matters, account reviews, or formal complaints.
Help Centre Browse the help centre for answers on account eligibility, wallet verification steps, and how JazzCash, Easypaisa, or Raast transactions are processed.

Common Questions About These Terms

These are the questions we get most often about how the terms work in practice — from account eligibility to how disputes are raised.

Account registration is open where local law permits. It is your responsibility to confirm that accessing the platform is lawful in your region before completing registration.

Yes. Withdrawals are routed back through the same wallet used to deposit — JazzCash to JazzCash, Easypaisa to Easypaisa — after your account passes standard verification.

We will notify you by email or in-app message. You can contact support to understand the reason and, where applicable, provide documentation to have the account reviewed.

Email support with your account ID and a description of the issue. We acknowledge complaints within a reasonable timeframe and aim to resolve them as quickly as the review allows.

Yes. We post an update notice on the platform and, where possible, send a notification to your registered contact. Continued use after the update date means you accept the new terms.

Send a data request through live chat or email, including your account ID and registered mobile number. We will confirm receipt and respond in line with applicable data regulations.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.